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Frequently Asked Questions
Team Kaminari

 
[

Vehicle Information [Year/Make/Model/Coupe/Sedan]
(example: 2000 Honda Accord EX V6 Coupe)

 

Where do we ship to? (please fill out completely)

First Name:

Last Name:

Company (if applicable):

 

Shipping Address1:

 

Shipping Address2:

 

City:

State:

Zip:

Country:

Is this a Residential Address?

Yes

No

Phone Number:

E-Mail:

     

Billing Information:

   

Full Name*:

Billing Address1*:

Billing Address2*:

City*:

State*:

Zip*:

Country*:

Phone Number*:

Credit Card Number:

Please call us at 1-888-276-7112 to verify credit card information after submitting the order.

* Please enter the information exactly as it appears on your credit card.


Part #

Description

QTY

Amount

 

freight charge:  
(please call or e-mail for rates)  

 

TOTAL:  


   

   
 

PRICING Prices listed on this web site are FOB Kaminari's Sparks, Nevada facility and are subject to change without notice.

PAYMENT All initial orders being shipped within the United States and its territories must be prepaid by cash, check, money order, bank checks or credit card. Company or personal checks may require a three-week waiting period for clearance before shipment will be sent. All orders shipped outside of the United States must be prepaid in U.S. dollars. All applications must be made on Kaminari USA's application form and signed by the sole proprietor, general partner, or a corporate officer as the case may be. A $25.00 service charge will be assessed against all returned checks. If one check is returned, you will be put on a cash-only basis. Nevada law now allows Kaminari to collect damages triple the amount of the check on all returned checks.

MINIMUM ORDERS A $5.00 service charge will be added to all orders under $50.00 to cover packaging/handling.

BACK ORDERS We do our best to maintain a good stocking level; however, should we run out of an item, your order will be placed on back-order status and will be shipped to you as soon as possible. Back orders must be canceled within seven (7) days notice or parts will automatically be shipped to you.

SHIPPING We always attempt to ship orders within three working days and you should allow 1-2 weeks for delivery, except on special orders which may take 4 to 6 weeks. All items are shipped FOB from Kaminari' s Sparks, Nevada facility. Parts too large or too heavy for regular ground service are delivered by truck. Approximate freight charges may be quoted but are subject to change without notice. Charges are based on actual shipping and packaging costs. Some items may include a packaging/handling surcharge in addition to normal shipping charges. Contact us if you have questions. Unless otherwise requested at the time your order is placed, Kaminari will ship by the common ground carrier we deem most suitable. Full freight will be allowed on any single shipment to a single address in U.S.A. with a net invoice amount of $5,000.00 or more when the invoice is paid within Kaminari's stated terms.

CLAIMS FOR DAMAGE IN SHIPMENT Damage claims, whether open or concealed, must be made with the freight carrier. When shipping your parts we use extreme care so that they will arrive intact. NEVER refuse a shipment because it appears broken or seems to be missing parts. You must accept the shipment, note the problem on the freight bill, and have the driver sign it. Notify the freight carrier and Kaminari USA within five (5) working days of any damage or shortages. We place Warning Signs on the shipping boxes to make you, the customer, aware that the box and/or the parts should not have noticeable damage. If you accept a damaged box and sign for the item(s) as is, without noting any damage, it is your responsibility, not Kaminari.

 

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